Return Policy

What is Madhouse Sports Return Policy?

Madhouse Sports believes in giving our customers excellent customer service and peace of mind. We believe in making your purchase a wonderful experience. We do this, in part, through our return policy. If you are not completely satisfied with your purchase of any item, you're able to return the item for a full refund. All we ask is you return the item in the same condition you received it. If your item is shipped damaged or ship you the wrong item, we give you the option of a full refund without return or can reship the item at no cost to you. 

• Our Return Process is simple and hassles free. You can return your merchandise to our Madhouse Sports up to 15 days from your item's ship date.
• Once your return is received, it can take five (5) business days for us to process your return.
• Please Note: it can take 2-10 business days for the refunded amount to reflect on your account statement. Refunds will be processed to the credit card of the initial purchase.

Please Note:

• Original shipping charges are not included in the refunded price.
• Customized items are final sale and cannot be returned. If a customized item is returned, we will not accept the return and donate your merchandise to a charity of our choice.
• If items are returned after our 15 days return policy, we will not accept your return and will donate your merchandise to a charity of our choice. A merchandise credit or refund will not be credited to your account.
• If you are shipping an item over $35, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

Please use the below shipping address for any returns:

Madhouse Sports ATTN: Returns

516 River Hwy Ste D

#171

Mooresville, NC 28115

If you have any questions about our return policy, contact us at (704) 620-9047